Returns

We want all of our customers to be delighted with their 'all things cute' purchases and therefore if you have any problems with your purchase we will be pleased to offer you a refund, exchange or credit note.

To receive a refund please return the item(s) to us unworn/unused in its original packing with product tags attached within 14 days of receipt.  The full price of the item will be refunded less the delivery costs.  Please fill in the returns section on your delivery note and include this in the package. * For sale items we can only offer an exchange rather than refund.

To receive an exchange or credit note please return the item(s) to us unworn/unused in its original packing with product tags attached within 14 days of receipt.  The full price of the item will be credited less the delivery costs.  Please fill in the returns section on your delivery note and include this in the package. *  Where an exchange is required please contact us to let us know the alternative product that you require and we will check it is available and reserve you the correct size, design or gift of your choice.

*Return postage costs are at your expense.  'all things cute' cannot accept any liability for items lost or damaged during return postage so we recommend you send the items insured and recorded delivery. We will not charge you additional delivery costs for your exchanged product(s).

This does not affect your statutory rights or your right to cancel your entire order under the distance selling regulations see our full terms and conditions for details.

Return address:

all things cute
3a High Street
Quorn
Leicestershire
LE1 8DS

 

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