Delivery Information

All orders are wrapped in our tissue, ribbon and despatched in our distinctive 'all things cute' box so whether sending as a gift or buying for yourself you will be delighted with the presentation and quality of your order. Where items are sent as a gift to a different address you can purchase a gift card and type a message, these cards can be added from your shopping bag page.

Delivery Costs

International delivery starts at £6.95 to EC countries and £10.95 for the rest of the world.  This charge is based on an average clothing order weighing no more than 600g when packed and the order fitting either in our small box as pictured above or a plastic mailing envelope*.  As some of our stock items are large and heavy we do have to occasionally charge more for International delivery.  In the event of us needing to charge additional delivery costs we will contact you by email detailing the cost and with a link for you to pay the additional fee.  If at this point you wish to cancel the order please respond to the email instructing us to cancel and we will fully refund you.

If your country is not on our list please contact us and we will happily quote a delivery cost for you.

*We will ship in a plastic mailing envelope to avoid additional delivery costs where possible.

Delivery Timescales

UK - In stock items are despatched within one working day assuming your card payment has been authorised by HSBC. All orders are fully insured whilst in transit and require a signature on receipt. UK orders are sent first class recorded, next day special or courier delivery.** Please inform us immediately should your parcel not arrive when expected and we will track it for you.

If you require an urgent UK next day delivery please contact us and we will do our best to help you.

** When the postal/delivery service are very busy during the Christmas period or during/after industrial action orders may be slightly delayed. Unfortunately this is beyond our control and we apologise for any inconvenience caused during such periods.

Overseas - In stock items are despatched within one working day assuming your card payment has been authorised by HSBC and any additional delivery costs that may be required have been paid for. Orders are sent airmail with Royal Mail or Courier and require a signature on receipt. Most deliveries are made within one week but this does depend on the country of destination.

Undelivered Orders

Should any order be returned to 'all things cute' due to you being unavailable to receive it the order will not be despatched again until further payment for additional delivery costs has been received by us. We will contact you in the event of this happening.